Cancellation policy

24 hour cancellation policy applies

Once you make the appointment please note that it is your responsibility to keep it and arrive on time. Please note a 24 hour cancellation policy applies where cancellations of notice with less than 24 hours will be subject to 50% of treatment fee, payable within 14 days either in person at your next appointment or online.

Rescheduling within a week will allow waiving of the fee - however if this becomes a habit, cancellation fees may apply.

No shows and cancellations within 3 hours are subject to 75% of the treatment fee.

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Please give us as much notice as possible if you need to cancel. If you are unsure whether you can make it or start to feel ill the day before- please send a text/email to give me a heads up.

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I hope you will understand as if you miss your appointment it means another potential client may miss out and as I am a client based business, I lose income.